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Archive for January, 2010

Interesting Links, January 31, 2010

January 31st, 2010 by Maria Langer

Here are links I found interesting on January 31, 2010:

This just in...

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Interesting Links, January 30, 2010

January 30th, 2010 by Maria Langer

Here are links I found interesting on January 30, 2010:

This just in...

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Stop Being Too Cheap to Pick Up the Damn Phone

January 29th, 2010 by Maria Langer

It’s 2010, not 1957.

TelephoneYeah, I know. In the old days, calling a phone number outside your area code would likely cost you a few bucks for a few minutes. “Long distance” phone calls were pricey, often 25¢ or more per minute. Cost conscious folks had no interest in following up on a vendor or service by calling in. Thus, toll-free (originally “800″ numbers in the U.S.) were born. By the 1990s, they’d run out of area code 800 phone numbers and added 866 and 877.

Sometime before that, however, e-mail began its rise to popularity. Why call someone on the phone when you could e-mail them for free? The result: spammers and people who seem content to cast their queries to the Internet winds, hoping an intended recipient receives them and responds sometime before the end of the week.

As phone companies began competing for our business, phone rates dropped. When I ran my BBS back in the late 1980s and early 1990s, I was thrilled to find a calling plan with unlimited long distance for only 10¢ a minute. Then 6¢. Then 5¢. This meant I could pick up my FidoNET message groups nightly for only a few dollars a month. The added benefit: I could call my mother or sister, in the next state, and talk to them for 20 minutes for only a buck.

Time marched on. Cell phones began their rise. Cell phone service providers started competing for our business, offering better and better rate plans. I pay a flat fee every month. I get free calls on weekends and non-peak times. I get free calls to any other cell number with the same carrier as mine. I get free calls to the five phone numbers I specify that aren’t with my cellular provider. I get 900 peak minutes a month. Yes, I realize that other providers have other plans that are equally good, if not better. The point is, if you have a cell phone with any decent calling plan, there’s no such thing as “long distance” anymore — at least not within the U.S.

So why the hell do people whine and complain when they can’t contact a person or organization via e-mail? Why don’t they just pick up the damn phone and dial the number that’s provided?

Here are three examples of where I’m seeing old-fashioned thinking about making a “long distance” phone call:

  • I recently designed a brochure for Flying M Air’s Moonlight Dinner Tour, which takes people to the excellent Anzio Landing restaurant at Falcon field. The brochures were designed to be distributed at Anzio to their existing customers. Fortunately, I sent a sample of the brochure to the owner/manager before having them printed. I included my company’s phone number, which is in the 928 (northern Arizona) area code. The manager asked, “Don’t you have a local number for people to call?” I had to grab a number in the 602 (Phoenix) area code from Google Voice, set it up to forward to my phone, and add it the brochure.
  • At least once a week, I get an e-mail message from a helicopter pilot looking for a job. They visit Flying M Air’s Web site and home in on the Contact Us page. The page includes the company phone number — seriously, how else would you make a reservation? — but they opt for the contact form, which sends me an e-mail message. So rather than taking 15 to 30 seconds of their time calling to ask if there are any jobs available, they waste 5 to 10 minutes of their time composing an e-mail message that’s supposed to impress me just to ask me to call them and request more information or an interview. Guess what? I’m not impressed. (I’ve since added a note right above that form telling them we’re not hiring. It’ll be interesting to see how many job seekers ignore that.)
  • A recent comment on wickenburg-az.com, a Web site I manage, complained that an organization seeking support and new members had not provided an e-mail address. It had, however, provided a phone number. I pointed this out in a reply to the comment, hoping he’d stop whining and contact the organization using the method they preferred.

Come on, folks! It’s 2010! Telephone communication is cheaper than ever. It also remains the fastest way to conduct a two-way conversation with someone else.

Need information? Stop wasting time with e-mail and pick up the damn phone!

Deep Thoughts , ,

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Solar Power Woes

January 28th, 2010 by Maria Langer

Why we won’t be buying a solar energy setup for our new RV.

Our old RV — which we drove away from this afternoon without a backward glance — had a solar panel on the roof. The panel charged the RVs two batteries, which, in turn could power the lights, stereo, and any devices we had plugged in to the unit’s two DC power ports. This was handy when we camped off-the-grid, as we did numerous times on our way from Washington state to Arizona last summer.

The system didn’t have an inverter, though. That meant that it could not power the AC power outlets or anything plugged into them, including handy devices like the microwave. We learned to do without.

Our New RigOur new RV is quite a step up from the old one. It actually has rooms. And a desk I can sit and work at. And lots of space.

Of course, we wanted it to have a solar setup, too. But a full-blown setup that would include an inverter and be able to power any of the outlets and devices on board. Okay, well maybe not the air conditioning, but everything else.

My husband, Mike, is a solar guy. He knows how to design solar power systems. He set up the one on our old RV and designed and built the significantly more complex one on our off-the-grid vacation “cabin.” So he sat down with a pen and paper and, using the Internet, researched a solution. We’d use the panel off our old RV, match it with a second panel, add two batteries, an inverter, and a bunch of other stuff, and have a 2KW solar setup. The cost: roughly $3K.

Now $3000 is a lot of money, especially after pouring a bunch of money into a new RV. But I like the idea of renewable energy. And I love the idea of silent energy. So I was willing to spend another $3K. I saw it as an investment in the future.

We were in Quartzsite, AZ when we picked up the RV. There are lots of RV service centers there, including two that specialize in solar power systems. So we drove over to one to get a quote.

And that’s when things started getting funky.

One guy priced up a system for us what was just a bit over Mike’s estimate. That didn’t include installation labor, though. (I insisted on a professional installation.) He quoted us labor at $55/hour for maybe four hours. I took a deep breath and nodded. So the sales guy handed us off to the order writer. She priced everything out. But suddenly labor was $85/hour and we were looking at 10 hours or more. She refused to be pinned down, but I was seeing a minimum of $4400. My “ripoff radar” — developed after years living in the New York area — perked up and started sending me signals. I told the woman we’d sleep on it and we left.

We went to the other solar outfitter. We’d bought all our solar panels and some other equipment from them in the past. They priced out our system and came up with a solid number: $4168. Ouch.

Mike and I talked about it at some length. He’d already suggested a much cheaper alternative for the times we were off the grid: a 2000-watt Honda generator that could be used parallel with an identical model to give a total of 4000 watts. If you needed a little power, you’d fire up one. If you needed more, you’d connect the second one and fire it up, too. With 4000 watts, we could power everything in the camper, including the air conditioning.

At first, I’d resisted the suggestion. I wanted quiet power. The Honda generators were known for their quietness, but nothing would be as quiet as solar.

But the kicker: we could get the Hondas for less than $1,000 each. Just one would provide as much power as the solar setup we’d envisioned. No need for an inverter or charge controller or holes drilled in the RV roof.

Yamaha EF2000iS GeneratorLater that day, we walked around the RV show in Quartzsite, where vendors were selling all kinds of things for RVers. One of them had Yamaha generators. The Yamaha EF2000iS did the same thing the Honda we were considering did, but it was 2 decibels quieter and 2 pounds lighter. And a tiny bit cheaper to buy, too.

It was even cheaper on Amazon.com.

So we didn’t go with the solar setup. I just can’t justify the added expense — after all, to get 2,000 watts with solar power, we’d be spending four times as much as the generator would cost us.

And I’m sure we’re not the only people who feel this way.

It’s unfortunate. There are many people out there who want to do the “right thing” and use renewable energy. But it’s difficult to justify the added expense. When a friend pointed out that we’d have to buy fuel for the generator, we replied that $3000 worth of fuel could go a long way at 5 hours per gallon. The solar setup would never pay for itself.

I’m hoping that changes sometime soon.

Days in My Life , ,

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Interesting Links, January 25, 2010

January 25th, 2010 by Maria Langer

Here are links I found interesting on January 25, 2010:

This just in...

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