An Eclectic Mind

Web site and blog for Maria Langer, freelance writer and commercial helicopter pilot.


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Hotwire Loses a Customer

Posted on June 27th, 2008 at 7:15 am · 1 Comment
Filed in: RSS Deals and Steals   RSS Deep Thoughts   RSS Travels with Maria   

Mike finally wises up.

My husband, Mike, is always looking for a travel deal. While there’s nothing wrong with that, what he usually winds up with is a prepaid travel deal with restrictions and other strings attached that make the trip a little less pleasant.

Hotels Deals?

His use of Hotwire, for example, has screwed us up more than once. He often uses it to book hotels. He claims he gets a better deal. What he usually gets, however, is a substandard room in the least desirable part of the hotel that doesn’t match his requests. I’m talking about the third-floor room in a high-rise that overlooks the air conditioning units on the roof of the hotel’s conference center. Or the one across the hall from the ice machine or elevator bank or housekeeping storage closet.

The request thing really bugs me. Hotwire — and most of those special deal booking services — include a field in the reservation form where you can enter requests, such as “quiet room” or “upper floor.” It usually also includes form fields for bed size (i.e., King, 2 Queens, etc.). The trouble is, the hotels either don’t see or don’t get these requests. While we’ve never been stuck in a smoking room after requesting nonsmoking, we seldom get our requested bed size (a single King or Queen). And the other requests regarding room type are usually ignored.

So what is your special deal getting you? Certainly not what you wanted.

And what kind of a deal is that?

While it really doesn’t matter on a one-night stay, getting a less-than-satisfactory room on a multi-night stay can really ruin the trip, especially if it’s supposed to be for pleasure.

The hotels, in the meantime, don’t give a shit about you. In their eyes, you’re paying $99 for a $199 room — or whatever your special deal is — and you’re at the very bottom of their list for service. They don’t care about you. They don’t want your kind in their hotel. The very fact that they have to take in Hotwire guests cheapens their establishment, in their eyes. So when you realize that your vacation is about to be ruined by your room’s view of the garbage dumpsters rather than the mountains or ocean on the other side of the building, and ask to get a different room, they respond that the hotel is full. They’re not even willing to do a deal with you for an upgrade. I think it’s because you pay Hotwire for the room — not the hotel itself — and making a change is likely to start an accounting nightmare for whoever’s at the desk.

This happened to us twice on trips Mike booked for the two of us. After the second time, I made him promise he’d never book a hotel through Hotwire for a trip I was going on with him. But Mike continues to use Hotwire for his solo trips, and for the trips he takes with his family members. Whatever.

Rental Car Reservations?

Well, Mike got bit bad by Hotwire this week. He’s flying to Seattle to visit me out in central Washington. I told him to fly into Wenatchee, which is 30 miles from where I was staying, but he was too cheap to pay the extra $220 airfare from Seattle to Wenatchee. He expected me to drive the 300 round trip miles twice to pick him up in Seattle and then take him back. When I explained that wasn’t happening in my 10 miles per gallon truck, he decided to rent a car. I had no problem with that because I figured that whatever he rented would be more comfortable and fuel-efficient than my 1994 Ford F150 redneck truck.

Now, I’ve rented cars too many times to count over the past 20 or so years. I don’t like doing it. There are too many different prices and options and add-on fees. I’ve found that the very best way to get a good deal is to check the Web sites or call the toll-free numbers for the top 3-5 car rental places that serve the market you’re going to and get quotes. Have your AAA or AOPA or whatever discount code ready. Unless you’re traveling with a lot of people, always ask for the smallest, cheapest car. Nine times out of 10, you’ll get upgraded for free. (I’ve been upgraded to convertibles, minivans, SUVs, and even sports cars.) The trick is to compare apples to apples to make sure each quote is for the complete and total amount. When you find the best price, book it through the car rental agency. They usually just ask for a name and phone number; they seldom ask for a credit card. You write down the confirmation number and present it at the rental counter when you arrive.

But Mike reserved through Hotwire. And not only did they charge him over $350 up front for the entire rental, but the “reservation” was non-refundable. So when I picked up a contract in the Chelan, WA area and needed my truck (and its miserable fuel transfer system) up there with me, he was unable to cancel the car reservation and make the plane reservation (as I’d originally requested — and yes, that’s an “I told you so”). As a result, he’s paying $350 to rent a car to drive himself from Seattle to Quincy and back again. For the rest of his stay, the car will be parked in front of my camper at the Quincy Golf Course.

After battling with a “supervisor” at Hotwire and the rental car agency and getting nowhere, he admitted that he’d learned his lesson: He will never book anything with Hotwire again.

The Moral of this Story

I guess the thing that bugs me most about this affair is the fact that you can really get screwed just trying to save a few bucks. And while it’s nice to save money when you can, there comes a point when saving $20 or $50 on a 10-day car rental isn’t worth the restrictions and headaches that go along with the savings. In this case, by booking his car rental through Hotwire a few days in advance of the trip, he forfeited all of his travel flexibility.

Moments ago, with 10 minutes of work, without any discount codes, I found a suitable car rental through Enterprise for $373.56 — less than $25 more. Is it worth $25 — less than 7% of the purchase price — to pay for something in advance without any chance of refund?

To add insult to injury, our financial situation does not make it vital to save the $25. It’s not like we’re broke. But that’s part of the big picture. And sometimes, for some people, it’s tough to see the forest for the trees.

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Reality Check

Posted on June 22nd, 2008 at 11:07 am · 6 Comments
Filed in: RSS Deep Thoughts   

Are you as sick as I am of the media spinning what it wants to turn into issues?

I’ll admit it: I listen to NPR. (That’s National Public Radio, for those of you who spend more time in front of a boob tube than looking outside your own windows.) Not only do I listen, but I’m now a member of two NPR stations: KJZZ in Phoenix and Northwest Public Radio in Washington State.

Yes, I know NPR leans to the left. So do I. But I think it’s far more thought-provoking than just about every other media outlet out there. And it spends more airtime talking about what’s important in today’s world — world politics, the economy, etc. — than any other media outlet.

Let’s face it: does it really matter to you whether Britney has custody of her kids? Or who won American Idol? Or what happened on last night’s episode of [fill-in-the-blank mindless television show]? And do you really need to know about the fire that leveled an apartment building or the drug-related killing in the city?

This morning, I was pleased to hear two essays on NPR that echoed my sentiments about certain issues almost exactly. I’d like to share them with you as examples of how listening to something with substance can help peel away the bullshit doled out by many other media outlets.

The Truth About Michelle Obama

Michelle Obama Endures Public Scrutiny” is an essay by Diane Roberts. In it, she discusses the controversy surrounding Barack Obama’s wife — a controversy which has been manufactured entirely by the right-wing media (i.e., the Fox network) and other media outlets who apparently have nothing better to talk about.

Ms. Roberts uses sarcasm to poke fun at this controversy, but she states the truth when she points out:

Where Laura Bush is all pastels and soft-focus, Michelle Obama is strong lines and high def. Where Cindy McCain is a frat boy’s dream girl — a blond beer heiress from the golden West — Michelle Obama is a tall, clever Ivy League lawyer from the South Side of Chicago.

So why is the media so dead-set against her? I think they feel threatened. Michelle Obama is apparently too real, modern, and smart for their tastes. So what do they do? They cast doubt on her character by spreading rumors and interpreting words and actions out of context and in a way that supports their claims.

Frankly, I like what I’ve seen of Michelle Obama. She’s a breath of fresh air — not a phony, old-fashioned “help-mate” living in the shadow of her husband. If Hillary Clinton had been more like Michelle Obama when she was First Lady, I think she would have earned a lot more respect — and more votes — in the primary season.

I’ll go a step further. I believe Michelle Obama is an excellent role model for girls and young women. Sadly, I can’t say the same about either Laura Bush, who can barely read a speech in public, or Cindy McCain, who seems like she’s just along for the ride. While I’m sure she does have her faults — we all do, don’t we? — she certainly doesn’t deserve the abuse she’s getting from the media.

It’s unfortunate that someone as well educated and intelligent as Michelle Obama has to play games to make herself seem worthy to doubters. I think she probably has a lot better things to do with her time than appear on a talk show like The View.

Acts of God? Think Again

Daniel Schorr is NPR Weekend Edition’s senior news analyst. He shares his commentary on NPR every Sunday morning, as well as other times.

Today’s commentary touched on something that has been bothering me: the acceptance by the Midwest’s residents that the recent flooding was an “act of God.” I was especially bothered by an interview earlier in the week during Talk of the Nation. In that interview, an Iowa farmer with 640 of her 800 acres of farmland under 15 feet of water insinuated that the flood was God’s will. She then turned her interview into a preaching session, telling listeners how good God was because he’d sacrificed his only son for our salvation.

Give me a break. She could have made much better use her time on a nationally syndicated radio show to explain what the rest of the country could do to help folks in situations like hers.

This, of course, came on the heels of still-President Bush’s comment last Sunday where he said,

I know there’s a lot of people hurting right now and I hope they’re able to find some strength in knowing that there is love from a higher being.

(I blogged about that comment because it bothered me so much.)

Daniel Schorr, in “Why Are There So Many Natural Disasters?” pointed out research and public statements by scientists who have studied the effects of man’s impact on the earth. These men have found that the flooding was caused, in part, by the land having been “radically re-engineered by human beings.” Farmland is getting ever closer to water sources, removing the buffers between creeks and rivers and farm fields. If the Iowa land were left undeveloped, it would be covered with perennial grasses that have deep roots to absorb water.

I can confirm how man’s changes to the landscape can affect flood waters. As I reported in my blog, my neighbor’s removal of naturally growing trees, bushes, and other plants from the floodplain near our homes changed the course of the wash that flows through it, causing extensive damage to his property — and mine. The lesson to be learned from this: don’t mess with the floodplain!

But in the midwest — and elsewhere in our country — cities are built in known flood plains. The residents depend on levees to hold back floodwaters in the event of a flood. They bandy around terms like “400-year flood” to give people the idea these floods only occur ever 400 years. Yet some towns can tell you that they’ve had several of these floods over the past 20 years. When the water can’t soak into the ground and is funneled through a series of levees, there comes a point when the levees simply can’t handle floodwater volumes. The result: levees break, towns and cities built in the floodplains flood.

Is this God’s will? Did God remove natural vegetation buffers around streams and rivers and replace it with plowed farmland? Did God build towns and cities in the floodplain? Did God build the levees that failed?

Daniel Schorr doesn’t think so. And neither do I.

Think

Is it too much to ask for people to think? To consider all the information that’s out there and form conclusions based on the evidence?

Or will you simply believe the hate messages and excuses you hear on network television and read in viral e-mail messages?

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A Higher Being?

Posted on June 15th, 2008 at 7:05 am · No Comments
Filed in: RSS Deep Thoughts   

Maybe that’s what Bush & Co. were waiting for after Katrina.

I was absolutely disgusted when I heard, on BBC World (via NPR), still-President Bush’s comment regarding the flooding in Iowa. He was in Paris on his last publicly paid vacation to Europe. It was easy enough to find the source of the quote on AP:

PARIS (AP) — President Bush on Sunday expressed concern to those affected by record flooding in Iowa and other parts of the Midwest.

Bush, addressing reporters after attending a church service in Paris, said his “thoughts and prayers go out to those who are suffering from the floods in our country.”

“I know there’s a lot of people hurting right now and I hope they’re able to find some strength in knowing that there is love from a higher being,” the president said with first lady Laura Bush at his side. (emphasis added)

This makes me sick. In a week when four boy scouts were killed by a tornado, two young girls were brutally murdered in Oklahoma, and one of the media’s finest reporters was permanently struck down by a sudden heart attack, our president is reminding us that a “higher being” loves us?

People have lost their homes and everything in them. Some people have lost their lives. Is that the way a “higher being” shows love?

It should be interesting to see how this midwest flooding drama plays out. Will it be another FEMA fiasco? Maybe that’s what FEMA was waiting for when Katrina struck: intervention from that “higher being.”

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Voting Repubican?

Posted on June 14th, 2008 at 6:30 am · 1 Comment
Filed in: RSS Deep Thoughts   RSS Video   

Here’s a video for you.

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George W. Bush Resume

Posted on June 10th, 2008 at 10:17 am · 3 Comments
Filed in: RSS Deep Thoughts   RSS Have a Laugh   

Is all this stuff really true?

I got this from my friend, Ray. It’s tragic to think that this might really be true.

I will be available in January 2009, am willing to relocate.

R E S U M E

GEORGE “DUBYA” BUSH
1600 Pennsylvania Avenue
Washington, DC 20520

EDUCATION AND EXPERIENCE:

Law Enforcement:
I was arrested in Kennebunkport, Maine, in 1976 for driving under the influence of alcohol. I pled guilty, paid a fine, and had my driver’s license suspended for 30 days. My Texas driving record has been ‘lost’ and is not available.

Military:
I joined the Texas Air National Guard and went AWOL. I refused to take a drug test or answer any questions about my drug use. By joining the Texas Air National Guard, I was able to avoid combat duty in Vietnam.

College:
I graduated from Yale University with a low C average. I was a cheerleader.

PAST WORK EXPERIENCE:

I ran for U.S. Congress and lost.

I began my career in the oil business in Midland Texas , in 1975. I bought an oil company, but couldn’t find any oil in Texas. The company went bankrupt shortly after I sold all my stock.

I bought the Texas Rangers baseball team in a sweetheart deal that took land using taxpayer money.

With the help of my father and our friends in the oil industry (including Enron CEO Ken Lay), I was elected governor of Texas .

ACCOMPLISHMENTS AS GOVERNOR OF TEXAS:

I changed Texas pollution laws to favor power and oil companies, making Texas the most polluted state in the Union . During my tenure, Houston replaced Los Angeles as the most smog-ridden city in America .

I cut taxes and bankrupted the Texas treasury to the tune of billions in borrowed money.

I set the record for the most executions by any governor in American history.

With the help of my brother, the governor of Florida , and my father’s appointments to the Supreme Court, I became President of the United States , after losing by over 500,000 votes.

ACCOMPLISHMENTS AS PRESIDENT:

I am the first President in U.S. history to enter office with a criminal record.

I invaded and occupied two countries at a continuing cost of over one billion dollars per week.

I spent the U.S. surplus and effectively bankrupted the U.S. Treasury.

I shattered the record for the largest annual deficit in U.S. history.

I set an economic record for most private bankruptcies filed in any 12-month period.

I set the all-time record for most foreclosures in a 12-month period.

I set the all-time record for the biggest drop in the history of the U.S. stock market. In my first year in office, over 2 million Americans lost their jobs and that trend continues.

I’m proud that the members of my cabinet are the richest of any administration in U.S. history. My ‘poorest millionaire, ‘Condoleezza Rice, has a Chevron oil tanker named after her.

I set the record for most campaign fund-raising trips by a U.S. President.

I am the all-time U.S. and world record-holder for receiving the most corporate campaign donations.

My largest lifetime campaign contributor, and one of my best friends, Kenneth Lay, presided over the largest corporate bankruptcy fraud in U.S. history, Enron.

My political party used Enron private jets and corporate attorneys to assure my success with the U.S. Supreme Court during my election decision.

I have protected my friends at Enron and Halliburton against investigation or prosecution. More time and money was spent investigating the Monica Lewinsky affair than has been spent investigating one of the biggest corporate rip-offs in history.  I presided over the biggest energy crisis in U.S. history and refused to intervene when corruption involving the oil industry was revealed.

I presided over the highest gasoline prices in U.S. history.

I changed the U.S. policy to allow convicted criminals to be awarded government contracts.

I appointed more convicted criminals to my administration than any President in U.S. history.

I created the Ministry of Homeland Security, the largest bureaucracy in the history of the United States Government.

I’ve broken more international treaties than any President in U.S. history.

I am the first President in U.S. history to have the United Nations remove the U.S. from the Human Rights Commission.

I withdrew the U.S. from the World Court of Law.

I refused to allow inspector’s access to U.S. ‘prisoners of war’ detainees and thereby have refused to abide by the Geneva Convention.

I am the first President in history to refuse United Nations election inspectors (during the 2002 US election)

I set the record for fewest numbers of press conferences of any President since the advent of television.

I set the all-time record for most days on vacation in any one-year period. After taking off the entire month of August.

I presided over the worst security failure in U.S. history.

I garnered the most sympathy ever for the U.S. after the World Trade Center attacks and less than a year later made the U.S. the most hated country in the world, the largest failure of diplomacy in world history.

I have set the all-time record for most people worldwide to simultaneously protest me in public venues (15 million people), shattering the record for protests against any person in the history of mankind

I am the first President in U.S. history to order an unprovoked, preemptive attack and the military occupation of a sovereign nation. I did so against the will of the United Nations, the majority of U.S. Citizens and the world community.

I have cut health care benefits for war veterans and support a cut in duty benefits for active duty troops and their families i n wartime.

In my State of the Union Address, I lied about our reasons for attacking Iraq and then blamed the lies on our British friends.

I am the first President in history to have a majority of Europeans (71%) view my presidency as the biggest threat to world peace and security.

I am supporting development of a nuclear ‘Tactical Bunker Buster,’ a WMD.

I have so far failed to fulfill my pledge to bring Osama Bin Laden to justice.

RECORDS AND REFERENCES:

All records of my tenure as governor of Texas are now in my father’s library, sealed and unavailable for public view.

All records of SEC investigations into my insider trading and my bankrupt companies are sealed in secrecy and unavailable for public view.

All records or minutes from meetings that I, or my Vice-President, attended regarding public energy policy are sealed in secrecy and unavailable for public review. I specified that my sealed documents will not be available for 50 years.

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