• Game Over – A baby starves to death while its parents play online. I knew the situation was bad, but never thought it was this bad. What's happening to us? If you spend more than an hour a day online, read this.
• Patently Stupid – According to Farhad Manjoo of Slate Magazine, "Apple's multitouch lawsuit is both dumb and dangerous." He makes some good arguments. But what his piece really highlights is the problems with the U.S. Patent Office.

Yesterday, while having lunch in my hangar at Wickenburg, I checked ÜberTwitter to see what was going on in TwitterLand. Along the way, I followed a link shared by @BWJones to a blog post by Rick LePage.

Rick LePage was the editor-in-chief of MacWeek magazine, a weekly tabloid-sized publication that covered all things Macintosh. Back in the 1990s, not long after I began my writing career, I wrote occasionally for MacWEEK. Not only did the magazine pay well, but it was highly respected. Writing for MacWEEK likely helped my writing career get off the ground — although I never really pursued magazine writing, preferring to author books instead.

So there I was, munching a bacon cheese burger and tater tots while sitting on the back seat of my golf cart at the airport, reading Rick’s blog post on my BlackBerry Storm. One thing I hate about the Storm is its Web browser. I don’t surf on the Storm. I’d lose my mind. But this blog post really sucked me in. It explained what was going on at MacWEEK when Apple was in its “state of confusion” before Steve Jobs came back. It admitted that MacWEEK had gone beyond reporting and had been trying to push its own agenda to sway user opinion on what Apple was doing. (I can’t help but think about FoxNews and its political slant here.) I was so sucked in that I forgot I was reading microscopic print on a cell phone.

And then that cell phone rang. I was called into action doing something else. I put the phone away, cleaned up my lunch mess, and got back to work.

But I didn’t forget the blog post. It had impressed me that much. I figured I was only halfway finished with it and I wanted to read it to the end. I can’t tell you how seldom that happens these days.

So this morning, I looked it up and finished reading it. I discovered that I’d nearly finished. But the best was at the end, in the last paragraph. It started with these sentences that really hit home for me:

I don’t think Apple is a better or worse company than most others. I still love the stuff they turn out, and would much rather be pushing a Mac than a Windows box. But, for all of you who think that the Mac—or Apple, or the iPhone—is a Cause, and that somehow Apple cares about you, wake up.

It was as if Rick had written this based on what was in my mind.

I like most Apple products, and have bought many of them. I prefer a Mac over a Windows PC — to me, there’s no comparison worth making. I own numerous Mac computers, including a desktop Mac and three laptops.

But I’m not a blind follower to everything Apple. I’m not a member of the Apple cult. I make my product decisions based on design and functionality, not logo. I don’t hang on Apple rumors. I don’t push Apple products to my friends and family members. I don’t surf the Web looking for all things Apple. And I certainly don’t get into bullshit platform wars in forums and blog comments. Hell, I have a life beyond the computer I chose to get work done.

I don’t like all Apple products — I still can’t see the real point of an AppleTV and prefer my BlackBerry over an iPhone. (I don’t want to surf the Web and run countless pointless applications on my phone.) My days of buying in and adopting early ended not long after I bought a Newton.

I realized years ago — probably around the time iTunes made its debut — that Apple is not putting the customer first. As Rick points out in his piece, Apple is a company with the need to make a profit and stockholders (like me, I might add) who want to see it succeed. Apple has a huge cult-like following — there must be something hypnotic about Steve Jobs at a keynote intoning, “Isn’t this incredible?” — and it’s cashing in on it. More power to ‘em!

The sentences I quoted above should be a reality check for everyone. Apple is not a cause. It’s a corporation. Its goal isn’t to make you feel good or solve all your problems. Its goal is to get you to buy its products so it can make a big, fat profit.

Wake up, folks. Look beyond the logo and pretty white packaging and think about what you’re buying. If you still want to evangelize the “Apple cause” — well, it’s your life.

And now lets see how many people completely misunderstand the point of this post and come to Apple’s rescue in Comments.

If I had to choose between writing blog posts and writing 400+ page books about using computers, I’d take the blog posts any day. They’re shorter — I can knock one off in an hour or less — so I get immediate gratification. They’re also about a wide range of topics I choose to write about, so they can be a lot of fun to write. I can include color photos and other illustrations that don’t require me to set up a computer screen just so and snap a picture. Best of all, I can archive them here in my blog with almost 2,000 others, building a living journal of what’s going on on my life. You don’t know how much I love reading blog posts from the past five years of blogging just to remember what was on my mind back then.

But I’m not blogging much this week. I’m writing something else: a 648-page revision to my Mac OS X Visual QuickStart Guide to cover the features of Snow Leopard.

I’m working my proverbial butt off on this book. 648 pages is a lot of pages. And, as usual, I’m not just writing it but also laying it out, page by page, using InDesign CS4. So I’m sitting in front of my 24″ iMac and my new 13″ MacBook Pro, both of which are set up on the dining table in my camper, typing, mousing, screen-snapping, and Photoshopping my way through the project. I have 4 of the book’s 25 chapters left to churn out — roughly 120 pages. My editors (production and copy) are keeping up with me nicely, so we’re turning around finished chapters at an amazing rate. Even my indexer is hard at work with the first 18 chapters properly numbered and ready to index.

A lot of people think I fly for a living. I don’t. This is what I do for a living. I write books about how to use computers.

Of course, when you do something for a living, that means you get paid to do it. I get advances on the books I write and when they sell a bunch of copies, I get quarterly royalty checks. That’s how I pay my bills and, when my helicopter business isn’t busy enough to pay its bills, my writing work pays its bills, too.

I don’t get paid to blog. And I don’t have blogging deadlines. And my blog will never become a bestseller, featured in the Apple store and on Amazon.com. (Yes, it’s true that the first edition of my Mac OS Visual QuickStart Guide, which covered Mac OS 8, got all the way up to #41 in rank on Amazon.com.) So I set my priorities accordingly and my priorities tell me to get this book off my plate so they’ll send me more money and I can get to work on the two books lined up right behind it.

Yes, you read that right: this is the first of three books I have to revise this summer. The other two, which I’m not at liberty to discuss right now, are also more than 400 pages. Each.

But I thought I’d take a moment to list the blog posts I didn’t write this week:

• Where I was when Neil Armstrong stepped foot on the moon. I was almost eight years old and my mother kept me and my six-year-old sister up to watch the activities on television. It was late and I was tired. It was boring. But my mother said that we were watching history. All I can remember is wondering what was taking so long for them to come out and why there was so much beeping in the sound.
• Miscellaneous Political Things. I’m thinking about Sarah Palin, who isn’t a quitter or a dead fish, but gave up mid-term, likely to pursue book and television deals while she’s still hot. I pray she doesn’t try running for president. I’d hate to get a real count of the number of Americans stupid enough to vote for someone who doesn’t know Africa is a continent and thinks living in a state between Canada and Russia gives her foreign policy experience. I’m thinking of Mark Sanford, the South Carolina governor who disappeared off the face of the earth for 5 days without telling anyone where he was going, leaving his state unmanaged so he could pursue an extra-marital affair. I’m thinking of that same guy giving Clinton grief for being serviced by an intern in his office, insisting Clinton resign and now not resigning himself. I’m wondering whether his name will appear beside the word hypocrite in dictionaries or Wikipedia. I’m thinking of the guy who owes him a good dinner (or maybe an all-expense paid trip to Argentina), John Ensign, the Nevada senator who, under threat of blackmail, revealed that he’d had an affair with a member of his staff (no pun intended). A member of a Christian Ministry that calls itself the Promise Keepers, he evidently didn’t think his marriage vows were a promise worth keeping. And I’m thinking of a wise Latina, Sonia Sottomayor, allowing herself to be submitted to the indignity of cross-examination by members of the Republican party trying to make her look hot-headed and unprofessional. They failed because, after all, she is a wise Latina indeed.
• Blessed by Arizona Highways (Again). My phone started ringing this week with more calls for Flying M Air’s Southwest Circle Helicopter Adventure. Someone had written in a blog comment that I was listed on page 29 of “AZ Magazine.” Turns out, the listing is in Arizona HIghways magazine, the same publication that did a 10-page story on my company’s excursions in the May 2009 issue. This time, I’m listed as the “Best Way to See Arizona in a Week” in the August 2009 issue. While I’m thrilled to be getting the additional press, I’m also a bit worried — I didn’t bring enough marketing material with me to send out the info packets that are being requested daily.
• My New Old Mechanic. That would be a brief post about how glad I am that my original R44 helicopter mechanic has left the company he worked for to go solo. His boss wouldn’t let him fix my helicopter because of insurance issues and I wound up with a long line of inferior mechanics. Until recently, of course, when I started getting my annual done up here in Washington state. But now I can use my old mechanic for my 100-hour inspections each winter and feel good about the quality of maintenance.
• An Orchard Party with Three Helicopters. That would be an account of the party my friend Jim and I attended near Othello, WA the other day. I was invited by another cherry pilot I’d met on my blog and was meeting her for the first time. Jim came along. We both flew — in two helicopters. We had great Mexican food, met really nice people, and gave 12 lucky raffle winners helicopter rides around the orchards. We were promised artwork from the kids (hopefully like this piece I received last week after giving a grower’s kids a ride) so maybe I’ll blog about it then.
• The Evolution of Twitter. This would cover my observations of two Twitter accounts I maintain, how I maintain them, and what the results are. I’m pretty sure I’ll write this one sometime this month.
• On Skeptics. Why I’m a skeptic and how it makes me look at the world. I haven’t thought this one out much yet, so I might still write it. I know it needs to be written.

These are only a few topics I didn’t get a chance to write about. And if you know me, you know I’d write a lot more than I’ve written here. But when I get this book done, I have about a week before I need to start the next one. Maybe I’ll churn out some fresh and interesting content then.

Or maybe I’ll get out of this camper and away from my computer and enjoy the area while I’m here.

Last week, I finally broke down and ordered a new MacBook Pro. I’d been wanting a computer like the 13″ MacBook for a while, but what I really wanted was a Mac netbook. When Apple unveiled the 13″ MacBook Pro at the Apple Worldwide Developer’s Conference earlier this month, I finally stopped denying the truth: that there would be no Mac netbook in my immediate future. Instead, I saw the new 13″ MacBook Pro as a reward for my patience. Not only did it have more features than the MacBook I’d been looking at, but it would cost less money.

Apple also announced some new features in Snow Leopard. While I’m not prepared (because of NDA stuff) to write publicly about Snow Leopard, I am in the middle of a revision to my Mac OS Visual QuickStart Guide for Mac OS X 10.6 Snow Leopard. One of the hurdles I was facing was not being able to show and discuss features of Mac OS X that work on the new MacBooks. About two years ago, I bought a 15-inch MacBook Pro to use as my “test mule” for writing about Leopard. That computer simply doesn’t have the bells and whistles of the newer models I need to write about.

It looked as if I’d have to buy a new MacBook Pro so I could write about it for my book.

This is both good and bad:

• Good because having to buy a new computer for work means I can deduct the cost of it from my taxes. (I use my computers for all of my various business endeavors — I don’t play games on my computers. If I’m not working, I’m out having fun somewhere or sleeping.) And let’s face it: it’s always nice to have a computer with the latest technology.
• Bad because having to buy a new computer means having to come up with the money to pay for it. Just because I can deduct it as a business expense doesn’t mean it’s free. (So many people don’t understand this simple fact: you still have to pay for business expenses; it’s just like being able to buy them at a discount equal to your tax bracket percentage.) In this case, the final price tag came to just under $2K. Ouch.

It’s also bad because I never seem able to buy a new computer and just enjoy it like a normal person.

Most folks buy a computer, open the box, fire it up, and start exploring. I, on the other hand, buy a computer, open the box, fire it up, erase the hard disk, and install beta operating system software on it. I then get to spend several weeks exploring the minutiae of the operating system’s elements, including every single window and dialog that might appear to the average user. I take screen shots of everything I see and write about it in an unbelievable level of detail.

So right now, as I type this, I’m waiting for the Developer Preview of Snow Leopard to install on my brand new, just-out-of-the-box 13″ MacBook Pro’s freshly erased hard disk. I’ll put some sample files on it, set it down on my workspace table beside my 24-inch iMac, get them talking to each other via AirPort network, and start exploring the current topic I’m writing about, which is the Dashboard and Widgets. I’ll put my old 15-inch MacBook Pro away in its case and set it atop the Dell laptop I’ve also brought along with me this summer to revise another book for another publisher.

When I get back to Arizona, if I’m not too busy doing other things, I’ll use the discs that came with the 13″ MacBook Pro to restore it to its factory hard drive configuration. Then maybe — just maybe — I’ll put it back in the box and have a reopening, trying my best to pretend it’s brand new again.

I’m a devoted Mac user and have been since I got my first Mac back in 1989. I’ve written dozens of books and hundreds of articles about Mac OS and applications that run on Macintosh computers. I currently own six Macs, including two Mac laptops, a 24″ iMac, and a Twentieth Anniversary Macintosh. I have four iPods. I even own Apple stock.

But I don’t have an iPhone.

People ask me why I don’t have an iPhone. The answer is very simple: AT&T.

I won’t switch to AT&T. I’ve used them in the past and their service frankly sucks. I don’t like talking to India when I have a billing or technical support problem. I don’t like the fact that if they screw up your bill, you can’t get it fixed and they put a black mark on your credit report. For as little as $26 they claim you owe them.

AT&T’s Voice/Text Coverage

 

Verizon Voice/Text Coverage

And if personal opinions regarding AT&T’s service aren’t enough, then let’s look at its service area. It simply doesn’t cover the areas I need coverage in. Like at my house — AT&T’s coverage is spotty. Or at our place on Howard Mesa — AT&T won’t work there at all. And other places I’ve been to.

Don’t believe me? Look at these two coverage maps, keeping in mind that I live in a small town on the edge of nowhere in Arizona. AT&T’s service in my town is through a “partner” — it doesn’t even have regular service here.

I need a cell phone that works everywhere I go. I go a lot of places in the west and I go a lot of places where there simply aren’t any cities. AT&T is a city cell phone provider.

Apple partnered with AT&T for the iPhone. While I believe this was a mistake, AT&T probably doesn’t think so. Right after the iPhone’s introduction, many users dropped their carriers (no pun intended) to switch to AT&T so they could buy iPhones. If Apple had gone with Verizon, it probably would have killed AT&T’s mobile business. It seems to me that the iPhone is the only reason someone might want to use AT&T.

I invested in a Palm Treo 700p with Verizon a month before the iPhone came out. I knew it was going to AT&T and I knew I couldn’t have one. So I invested in the Palm with a 2-year plan, just so I wouldn’t be tempted to do something stupid. I didn’t regret it at all. Although my Treo didn’t look slick, like an iPhone, it did things that an iPhone couldn’t do — like act as a Bluetooth modem to get my laptops on the Internet when I’m hanging around an off-the-grid cabin on top of an Arizona mesa. Or on a cruise ship off the coast of Alaska. Sure, an iPhone can connect to a WiFi network, but what if no network is available? Can it get a laptop on the ‘Net? My Treo could.

Last month, I stepped up to a Blackberry Storm. The darn thing sure looks a lot like an iPhone. It even works a lot like an iPhone. Yes, I know there aren’t as many apps, but do I really need all that crap on my phone?

And guess what? Even though they told me it wouldn’t work, I can still use the phone’s Bluetooth connection to get my laptops on the ‘Net when there’s no WiFi network around. I can still sync flawlessly with my Mac’s Address Book, iCal Calendar, and other data applications. I have voice dialing, better Bluetooth support, MP3 player capabilities, a built-in GPS that works with the mapping application, and more features than I know what to do with.

So while I admit that I did look longingly at iPhones when I was a Treo user, I no longer feel as if I’m missing out. I have what I need in a cell phone — including the most important thing: coverage — and more to explore in a slick, user-friendly package.

Choosing a cell phone should be a logical decision; not an emotional one. Logic told me to stick with Verizon and choose the Treo and then the Storm.

Please don’t think I’m knocking the iPhone. I’m not. I’m just saying that it isn’t the only solution for an Apple user. Some things are more important than having a cool-looking, popular phone. Service and features are right at the top of my list. AT&T and the iPhone simply won’t deliver the service and features I need.

About a month ago, I was having trouble with my Mac and decided to head off any serious problems by reformatting my hard disk and reinstalling all my software from original program discs. In the old days, before we all had hard drives measured in gigabytes, I did this every single time there was a major system software update. Nowadays, it’s a lot of work and I avoid doing it if I can. My 24″ iMac is just over a year old and shouldn’t have been giving me problems, but I figured I’d try the reformat before bringing it to a genius. (Turns out, it was the swapping out of 2 GB of RAM for 4 GB of RAM that probably fixed the problem.)

For some reason, I didn’t do a typical install of Microsoft Office 2004. I thought I’d save disk space by omitting the proofing tools for the languages I don’t speak — which is every language except English. Word, which I use daily, worked fine — until I noticed that it wasn’t checking spelling as I type. Although my spelling is above average, I count on Word to put red squiggly underlines under my misspellings and typos. No matter what I did, I couldn’t get this feature to start working.

I sent an update to my Twitter account about this as I went about troubleshooting the problem. The result was an outpouring of suggestions from my Twitter friends for replacing Word or Office with other software, ranging from Open Source Word or Office replacements to Google Docs.

Whoa!

I fixed the problem by uninstalling and then reinstalling Word. Life went on. But it got me thinking about Office and Word and why so many people go out of their way to avoid both.

Word and Me

I should probably start off by saying that I have been using Microsoft Word since 1989 or 1990. Although I got Microsoft Works with my first Mac, I soon learned Word and began teaching it in a classroom setting. It was Word 4 for the Mac in those days; I don’t know what the corresponding version in Windows was because I didn’t use it or teach it. I’m not even sure if Microsoft Windows was a player back then.

I’ve used every version of Word for the Mac since then.

My first book about Microsoft Word was The Macintosh Bible Guide to Word 6. Word 6 sucked. It was a processor hog. I remember working with it in beta as I wrote my book about it. I remember whining to my editor, asking if he thought they’d fix the performance issues before the software went out. They did, but not very well. I disliked Word 6 and the way it handled outlines and “master documents.” Everything seemed to be “embedded.” It seemed as if they’d prettied up Word to look more Mac-like and had done the job by pouring maple syrup all over the inside of my computer, bogging things down.

Word 98 was a vast improvement. From then on, each version of Word was an improvement. The interface remained basically the same but features were added and solidified. Some of the features worked with Microsoft server software, which I didn’t have, didn’t want, and certainly didn’t need. All I cared about was that Word did what I needed it to do, using the same interface I knew from years of experience as a user.

The End of the World as We Know It: Office 2007

Then Office 2007 for Windows came out with its ridiculous “ribbon” interface. What the hell was Microsoft thinking? Take a standardized interface that your existing user base knows by heart and throw it out the window. Force them to learn a whole new interface. Keep telling them that it’s easier and maybe a handful of morons will believe you.

I had to use Office 2007 for two Excel books. The only good thing I can say about it is that the complete, radical interface change — I’m talking menus vs. ribbon here, not spreadsheet basics — made a book about the software necessary. How else would users figure out how to get the job done? Fortunately (for users, not authors) Office 2007 adoption is slow.

Woe is Me: Office 2008

Of course, I’m a Mac user and use the Mac version of Office. I held my breath when Office 2008 came out. Thank heaven they didn’t get rid of the menu bar — although I don’t understand how they could. Office 2008 retains much of the Office 2004 interface. It just adds what Microsoft calls “Element Galleries” and the usual collection of features that 1% of the computing world cares about. Fortunately, you can ignore them and continue using Office applications with the same old menus and shortcut keys we all know.

I would have switched to Office 2008 — I even had it installed on my MacBook Pro — except for two things:

• Its default document formats are not compatible with versions of office prior to Office 2007. That means someone using Word 2003 for Windows or Word 2004 for Mac can’t open my documents unless I save them in an Office 2004-compatible format. This isn’t a huge deal, but it is something I’d have to remember every single time I saved a document. I’d also have to remember not to use any Office feature that only worked with Office 2007 or 2008.
• It does not support Visual Basic Macros. One of my publishers makes me use a manuscript template that’s chock-full of these macros. Can’t access the macros, can’t use the template. Can’t use the template, can’t use Office 2008.

(I wrote about these frustrations extensively in a Maria’s Guides article.)

So I’m apparently stuck with Office 2004 — at least for a while.

But do you know what? I’m perfectly happy with it.

Why I Like Word

I like Word. I really do. It does everything I need it to do and it does it well.

Sure, it has a bunch of default options that are set stupidly. I wrote about how to set them more intelligently in an article for Informit.com. (Read “Three Ways Word Can Drive You Crazy[er] and What You Can Do About Them.”) It certainly includes far more features than the average writer needs or uses. And despite what Microsoft might tell you, it’s probably not the best tool for page layout (I prefer InDesign) or mail merge (I prefer FileMaker Pro). But it does these things if you need to.

I use all of the basic word processing features. I use the spelling checker — both as I type and to correct errors. I like smart cut and paste, although I have the ridiculous Paste Options button turned off. I like AutoComplete and love AutoCorrect (when set up properly). I use all kinds of formatting, including paragraph and character styles, tables, and bulleted lists. I rely on the outlining features when preparing to write a book or script for video training material. I use the thesaurus occasionally when I can’t get my mind around the exact word I’m looking for, although the word I want is usually not listed.

I’ve used some of the advanced features, such as table of contents generation, indexing, and cross-references. These are great document automation features. Trouble is, I don’t usually use Word to create documents that require these features. I use InDesign for laying out my books, which are usually illustrated. (And I admit that I’m looking forward to trying out the new cross-referencing feature in InDesign CS4 for my next book.)

I don’t jump on board with every new Word feature. I prefer the Formatting toolbar over the Formatting Palette. I write in Normal view rather than Page Layout view. I create my own templates but don’t use the ones that come with Word.

I don’t use the grammar checker; I think it’s a piece of crap designed for people who know neither grammar nor writing style. I don’t like URLs formatted as links. (Who the hell wants links underlined in printed documents?) I don’t use any of the Web publishing features; I’d rather code raw HTML than trust Word to do it for me. I very seldom insert images or objects or anything other than text in my documents. I have InDesign for serious layout work. I don’t use wizards. I think WordArt is ugly and amateurish. I keep the silly Office Assistant feature turned off.

I admit that I don’t use any of the project features that work with Entourage — although I’d like to. I decided a while back to switch to Apple’s e-mail, calendar, and contact management solutions (Mail, iCal, and Address Book respectively) because they’d synchronize with .Mac (now MobileMe) and my Treo. Entourage probably does this now, but I really don’t feel like switching again. Am still thinking about this.

The point is, I use a bunch of Word features and I completely ignore a bunch of others. The features are there if I need them but, in Word 2004, they’re not in your face, screaming for attention. (Wish I could say the same about Word 2008.)

iWork with Apple Computers

Lots of people think that just because I’m a Macintosh user — an enthusiast, in fact — I should be using Apple’s business productivity solution: iWork. For a while, I thought so, too.

I own iWork ‘08. I just bought iWork ‘09. I’ve tried Pages. I’ve really tried Pages. I wanted to use it. I wanted to break free of Microsoft Word.

But old habits are hard to break. No matter how much I tried to use Pages each time I needed to create a document, when I was rushed, I reached for Word. No learning curve — I already know it. After a while, I just stopped trying to use Pages.

Why Use a Bunch of One Trick Ponies?

I know a bunch of writers who swear by one software program or another for meeting their writing needs. They use special outliners to create outlines. They use special “writing software” that covers the entire screen with a blank writing surface so they’re not distracted by other things on their desktops. They use special software to brainstorm, footnote, and index.

I’ve tried these solutions and do you know what? They don’t make my life easier. Instead, they just give me another piece of software to learn and keep up to date and interface with other software. They make more work for me.

I’m not going to forget my Word skills and Word isn’t going to suddenly disappear off the face of the planet anytime soon. In fact, it’s far more likely for one of these one-trick ponies to disappear than a powerhouse with millions of users worldwide like Microsoft Office.

I remember ThoughtPattern, a program by Bananafish Software. I saw it demoed at a Macworld Expo in the early 1990s and thought it was the greatest thing in the world for organizing my thoughts and ideas. I was sure it would make me a better writer. I was so convinced, I bought it — and it wasn’t cheap. I used it for a while and rather liked it. Evidently, I was one of very few people who’d joined the ThoughtPattern revolution. In April 1993, it was discontinued. I was left with software that wouldn’t work with subsequent versions of the Macintosh system software. Worst of all, the documents I created with ThoughtPattern were in their own proprietary format. When the software stopped working, the contents of those documents were lost. (Do you think it was easy to find a screenshot from software that was discontinued 16 years ago?)

So perhaps you can understand my aversion to one-trick ponies that promise a better writing experience.

Will the same thing happen with Microsoft Word? I don’t think so.

I Don’t Compute in the Cloud

Google Docs was one of the solutions suggested to me by my Twitter friends. I guess they think it’s better to avoid the evil Microsoft empire in favor of the “we’re not evil” Google empire. Along the way, I should give up the interface and features I know from almost 20 years of experience with the software and rely on an online application that could change its interface daily. Oh, yeah — and keep my documents on someone else’s computer.

Yeah. Right. Good idea.

Not.

Until I’m part of a multinational corporation that requires its employees and consultants to keep all their documents on some remote server for collaboration purposes, I will not be computing in the cloud.

One of the things I like about keeping my documents on my own computer — rather than a remote server accessible by the Internet — is that the Internet is not always available. What do I do then? Stop working?

Security is an issue, too. While I don’t usually write much of a confidential nature, I don’t like the idea of not having control over my documents. Servers get hacked. I don’t want my work suddenly accessible to people who I don’t want seeing it.

I will admit that I use MobileMe’s iDisk feature to keep some documents on an Apple server. This makes it a tiny bit easier to access them from my laptop when I’m away from home. But I’ve recently moved to a new strategy. I bought a pocket hard drive that’s bigger than my computer’s Home folder. Before I hit the road with my laptop on a trip for business or pleasure, I sync this portable drive with my Home folder. I then have every single document on my computer with me when I’m away. The added benefit: complete offsite backup.

That’s My Case

That’s my defense of Microsoft Word. I rest my case.

Please understand that I’m not trying to convince a non-Word user to switch to Word. If you’re happy with something else, stick with it! That’s the precise reason I’m sticking with Word. I’m happy with it.

I guess the reason I wrote this post was to assure other people like me that there’s no reason to be ashamed of being a Word user. You do what’s right for you. There’s nothing really wrong with Word. If it makes your life easier, why switch?

The other night, I watched Welcome to Macintosh, a new documentary by filmmakers Robert Baca and Josh RIzzo.

Here’s the review I just entered on Netflix, where I gave it 3 out of 5 stars:

I’m one of the “Mac faithful” and have been for years. I found this documentary mildly interesting — especially parts discussing trivia, such as how startup tones came about. In general, however, I found it to be a rather amateurish production, with far too much time spent on various collections of old Macs. The cutaway scenes with Mac models decorating the landscape was reminiscent of the “How It’s Made” television series and rather silly. I would like to have seen more interviews with Mac users, movers, and shakers, as well as some of those old Macs running some of the software from the early days.

This movie will appeal to any Mac fan interested in Apple’s history. But Apple haters will hate this movie; it comes across as real Apple “fanboy” material.

You can read another take on the movie from its premier on the Unofficial Apple Weblog: “TUAW On Scene: from the premiere of Welcome to Macintosh.”

I’m not going to Macworld Expo this year. I used to go regularly and didn’t miss a show for about 10 years. Then I started skipping them. It just didn’t seem worth the time and expense. I went last year but am skipping this year.

I always watch the Apple keynote presentation, though. For a while, it was available as a live Webcast. Since then, it’s been available a day or two afterwards as a streamed QuickTime movie. That’s good enough for me.

Evidently, it isn’t good enough for some people. When I finally tracked down the date and time for this year’s Keynote address on the Macworld Expo Web site, I also stumbled upon some information for attendees wishing to see the presentation live. Here’s part of the instructions:

FOR PLATINUM PASS ATTENDEES:
As a Platinum Pass attendee, you have priority seating to view the Keynote in the main presentation room, based on availability. You may queue up on line any time beginning Monday evening, along 4th Street adjacent to the Moscone Center. We urge you to make every effort to be on line by 7:00am Tuesday morning to ensure your place in the queue, as we cannot guarantee seating late arrivals. Show management staff and security will be present to assist with any questions.

I should probably mention here that the folks who have “platinum passes” spent $1,695 to get them — if they bought them before December 1. If they waited, they paid $1,895.

I don’t know about you, but the thought of waiting on line in San Francisco overnight in January after paying nearly $2K for “priority seating” seems a little extreme. What kind of person would do this?

Now there’s a lot of hoopla over the fact that Steve Jobs is not doing this year’s keynote address. There’s even a bunch of whiners who claim they’re going to give Phil Schiller, who is doing the presentation, the cold (and silent) shoulder with each announcement. (These could be the same people who are willing to wait in line overnight to see a trade show keynote address.) So although I don’t expect a bunch of people to be standing out in the cold tonight on 4th Street (or Howard Street for the people who don’t have “platinum” passes), I do wonder how many people stood on line overnight in the past. Anyone have this info? Use the comments link or form for this post to share it.

Here’s a sad example of the mentality of some Mac users. The “Silent Keynote Campaign at Macworld Expo” is one way some people think they can send a message to Apple about how “mad” they are about Apple dropping out of future Macworld Expo. In reality, all they’re doing is exposing themselves as whining fanboys (or fangirls, perhaps).

If you’re attending the Macworld Expo keynote on Tuesday, Jan. 6, you can send a message to Apple by remaining silent during the 2009 keynote. While Phil Schiller is on the stage, let there be no applause, no whistling… just utter and complete silence.

Boo hoo. Apparently, I’m not the only one who thinks this campaign is stupid and childish.

Get a grip, folks. This isn’t the end of the world.

I’m as big an Apple supporter as the next guy — probably even bigger, since I’ve been using them and writing about them since 1989. I have to admit that although the announcement saddens me because it marks the end of an era, it’s not going to have a major impact on how I buy and use computers and software.

I get better attention and support in an Apple store than I ever got in the Apple “booth” at Macworld Expo — and half the time I had a Press badge on at the show. Indeed, an Apple Store is like having a Macworld Expo Apple booth with attentive staff available almost every day of the year. And I’d rather see Apple cut back on its trade show budget than cut back on employees or development costs. Wouldn’t you?

As for the silent treatment aimed at Phil Schiller, that’s not only rude, but it’s inconsiderate and unbelievably childish. And think of the message that sends to the rest of the computing world about Apple users.

Related Posts:

• On the Edge, Looking In
• A Trip to Macworld Expo in San Francsico
• Macworld Expo, My History

As I type this, I’ve set the wheels in motion for my iMac’s internal hard disk to be reformatted and a fresh installation to be installed on its clean surface. This is a “clean install,” in the real sense of the phrase, and I expect it to take most of the Christmas holidays to get things back up and running in a way that I can be productive again.

This may seem drastic, but drastic times call for drastic solutions. My computer has been plagued with problems for the past two months — since my return from points north after this summer’s galavanting — and I simply cannot tolerate it anymore. I not only get kernel panics several times a week, but I also get what I call “blue screen restarts” (screen turns blue and computer restarts itself for no apparent reason), frozen mouse pointers, and unresponsive applications. I’m losing unsaved work — although less than you’d think because I’ve actually come to expect problems and save often.

I’ve run every diagnostic tool I have on the hard disk, booting from the CD/DVD drive whenever possible. Disk Utility says the hard disk is fine, but it finds all kinds of problems with permissions, which it just can’t fix. Drive Genius won’t even check the permissions, but it finds an error with my preferences file and gives up scanning. Permissions are definitely screwed up because my document permissions include permissions for (unknown).

Did I mention that it’s just over a year old now?

I know the cure for the problem — reformat and reinstall. So that’s what I’m doing.

Oddly enough, I used to do this regularly back in the old days, before the operating system got so darn complex and my hard disk filled up with music and video files. Each time a new version of Mac OS came out, I’d install it by reformatting my hard disk and putting the software on a clean disk. Then I’d reinstall all my applications and copy back the documents I needed on my hard disk. It took about a half a day to get the job done and the computer worked flawlessly afterwards.

But nowadays, things aren’t that simple. Reformatting a hard disk and reinstalling everything from scratch is a real pain in the ass. Before I could even think of doing it, I started by making three backup copies of what was important on the disk: the Time Machine backup I always have, a disk image of my entire hard disk, and a copy of my home folder. All this had to wait until I got an external hard disk large and fast enough to make the extra two backups. I bought it yesterday: a 1TB Western Digital FireWire/USB drive.

Never in my wildest dreams did I think I’d own a 1 TB hard disk. The amazing thing: it only cost $200. So storage is no longer an issue here.

At least not for the next few months.

Right now, my iMac is still verifying the installation DVD. I can still change my mind. But the thought of dealing with daily blue screen is too frustrating for words. So I’ll do the drastic thing and fix my problem.

And next week, I’ll pump my iMac up to 4 GB of RAM. If that doesn’t make it happy, nothing will.

Related Articles:

• Computer Retirement
• The High Cost of Writing Tech Books
• Can YOUR Mouse Last 18 Years?

After sweating out the morning, waiting to hear detailed news about Apple’s new products, I finally got my hands on the specs for the product I’ve been waiting for: MacBook Air. Unfortunately, I don’t think it’s the product I’ve been waiting for after all.

Wait. Let’s start again. The above is what I wrote on Tuesday, before I laid hands on the MacBook Air. Now that I’ve fondled its sleek aluminum body and hefted its airy lightness, this article may have a different ending.

It’s Friday morning and I’ve been to Macworld Expo and back. And, at the show, I got a chance to look at Apple’s new entry into the sub-notebook field: the MacBook Air.

First, let’s talk specs.

Yes, it’s [currently] the world’s thinnest notebook, at about 3/4 inch tall. That’s thin. It’s about half the thickness of my obese 12″ PowerBook. (How did I carry that fat thing around for so many years?)

Other dimensions — for those of you who like all the numbers:
Width: 12.8 inches
Depth: 8.94 inches

Since my old 12″ PowerBook is sitting on my desk, let’s measure it up for comparison:
Width: 10.8 inches (estimated; I don’t have high tech measuring tools here)
Depth: 8.5 inches

The screen is a generous 13.3 inches measured diagonally. The PowerBook’s (for comparison) is about 12.25 inches.

It certainly is light, weighing in at only 3 pounds. That fat little 12″ PowerBook weighs a whopping 4 pounds and 11 ounces.

These are the numbers. And they are what disappointed me when I first went through them. Although thinner and lighter, the MacBook Air’s dimensions are also considerably larger than the computer I was hoping to replace with it. Because although “thin is in” and all that jazz, it’s overall size that can determine how truly portable a computer is.

Look at it this way: would the Moleskin people be selling so many of those little black books if they were the same size as the composition book you used in elementary school?

But I got to see the Air in person and touch it and hold it in my hands. And you know something? In real life it looks smaller than I expected it to. And the lightness feels lighter.

My overall impression was very positive. I felt myself wanting one of them, for reasons I couldn’t quite understand.

How does Apple do that? With smoke and mirrors? Hypnosis? Or it it simply the lighting in their Macworld Expo booth?

Now let’s look at what’s crammed in there.

There’s a lot packed into that slim case:

• 1.6 GHz Intel Core 2 Duo processor
• 2 GB RAM
• 80 GB ATA hard disk
• AirPort Extreme (IEEE 802.11a/b/g compatible)
• Bluetooth 2.1
• iSight Camera
• one speaker
• Audio Out port
• USB 2.0 port
• Micro-DVI port
• 13.3″ (diagonally measured) monitor
• full-sized keyboard

There are some options — processor and hard disk come to mind — but that’s basically it.

Isn’t something missing?

Yes. It’s the optical drive. Just as Apple led the pack in the phasing out of the “floppy” drive when it released the original iMac all those years ago, it’s removed the optical drive from the MacBook Air.

This is a tough nut to swallow. Apple has built a $99 external SuperDrive that will only work with the MacBook Air, that I believe most people will buy. But Apple has also created “new technology” that enables you to access the CD/DVD mounted on another computer to install software, etc. (This is something I already do in a limited way, since the optical drives on both my 12″ PowerMac and 15″ MacBook Pro are dead; the MacBook is covered under warranty and is making its way back to Apple as I type this.) But what do you do if your Air is the only computer around and you didn’t bring along an external disc drive? Like when you’re on a plane for four hours and the movie is something you can’t bear to watch?

You’re SOOL.

Personally, I think the exclusion of this vital piece of hardware is a big mistake. And it’s what may prevent me from investing in a MacBook Air to replace my 12″ PowerBook.

What was I expecting?

Well, since I don’t read much on rumor sites, I wasn’t expecting anything in particular. I was expecting a “sub-notebook.” To me, that means something smaller than the usual notebook. It doesn’t necessarily mean thinner.

What I wanted, however, was a real replacement for my 12″ PowerBook: a modern version of the same machine that had modern processing power, a decent sized hard disk, wireless, and the all-important optical drive. And I know I’m not alone in that wish.

You see, I believe that the 12″ PowerBook is the best notebook computer Apple has ever made. Perfectly sized for travel, able to display at 1024×768 resolution, all necessary ports, wireless access, optical drive. What else could you ask for? I wish Apple would have brought that up to date by thinning it up a little — hell, it’s only an inch and a half tall! — and lightening it up a bit.

This is what I wanted. This is what a lot of people wanted. But this isn’t what Apple delivered in the MacBook Air.

But Don’t Listen to Me

If you’re in the market for a laptop computer, do check out the MacBook Air. For you, it might be a dream come true.

One thing’s for certain: It certainly will generate a lot of computer envy among your friends.

Next week, I’ll be heading to Macworld Expo in San Francisco, mostly to do a presentation at the Peachpit Press booth.

For a 10-year period starting in 1992, I went to every Macworld: San Francisco, Boston (and then New York), and even the little-known Toronto shows in the mid 1990s. I was part of the Macworld Expo Conference Faculty and did a presentation in the Conference hall. One year, I did a solo panel and was on two other panels, too.

Those were the good old days of Macworld, when the speaker lounge was hopping with lots of friendly Mac “experts” and the attendees really did want to hear what we had to say about using Macs or specific applications. Everything was new and cool and even a writer who writes about something as ho-hum as operating systems and productivity applications for “end users” could put together a dynamic, interesting presentation in a room that was filled to standing room only.

Things change. Changes in show management and theme a bunch of years ago have left me feeling a little out of it. As Apple’s market share shrunk, only the Mac faithful and the Mac core user base — designers — came to Macworld in significant numbers. Productivity software and topics were out; design software and topics were in. I’m not a designer and I had little of value to share with conference attendees. I couldn’t come up with good ideas for conference sessions, so I just dropped out of the conference faculty.

Then, after a while, I just stopped coming to Macworld Expo. It didn’t seem worth the bother. I’d settled into a routine, writing revisions of a relatively large collection of books — mostly Visual QuickStart Guides — and that kept me busy. I didn’t need to go to the show to see what was new.

Instead, I’d tune into the live Webcast of the keynote address and learn about all the new products and features as Steve announced them while sitting at my desk, working on a book or another project.

Then Apple stopped doing the live Webcasts. I’d visit the Home page of Apple’s Web site after Steve’s gig and learn about the new stuff there. A while later, I’d download the Webcast and watch the show.

Things change. Apple’s introduction of innovative new products — starting with the original Bondi blue iMac all those years ago and the iPod much more recently — has gotten the Mac faithful excited about using Apple products again. Tiger was great; Leopard is pretty darn good, too. The ability of Intel-based Macs to run Windows effectively — either booted to Windows or while Mac OS X is running, as is possible with Parallels desktop — has gotten the attention of Windows users who are pretty unimpressed with the long-awaited Vista operating system. (Can you blame them?) Now Macs can run their Windows software. People are switching from Windows PCs to Macs. The Mac market share is growing.

This is great news for me. Although I write about Windows topics, I much prefer working with and writing about Macs. And with more Mac users comes more Mac-compatible products. In fact, there are more than a few software products that I use daily — TextWrangler, Scrivener, ecto 3 (in beta), EvoCam, iShowU, and Time Palette come to mind — that are only available for Mac OS. This not only gives me more great software to to choose from, but it gives me more Mac software to write about.

And that’s a good thing. Back in the early 90s, there were still lots of new computer users, people who needed step-by-step instructions for using software like Microsoft Word and Excel. Nowadays, these programs are old hat. Kids use them in school, for heaven’s sake! They don’t need books. And many of my old productivity titles are starting a slow spiral down to the backlist, never to be revised again.

So I’m going to Macworld. And I’m speaking at the Peachpit booth (on Wednesday, January 16, at 2 PM) about my new Leopard book and the cool things I’ve done with Leopard and Mac OS X.

But I’ll also be looking around at what’s new and exciting, ready to grab on to something different, something that’ll drag me deeper into the Mac community again.

It’s good to be a Mac user.

I’ve been saving them for years, storing them in plastic packaging to protect them from dust and dirt. Hiding them in dark closets to keep the sun off them.

What am I talking about? Only 10 years worth of Macworld Expo souvenirs.

I’ve decided to put them on eBay, to make my collection part of someone else’s.

(Don’t laugh — I was recently paid $13 for a 1997 Apple Annual Report. I’d had it filed with my investment stuff and was about to throw it out when I thought of eBay.)

First up for grabs: my Macworld Expo Program and Buyer’s Guides. My collection appears to date back to 1993. Remember Aldus? Macromedia? ACI US? The Newton? They’re all here in listings and advertisements.

I’m especially impressed by my copy of the January 1994 program (shown here): It’s in absolute mint condition. And I’m listed in back as one of the speakers. (That’s probably why I kept it in the first place.)

Interested in taking a walk down Apple memory lane? Check out my auctions to see what’s available. You can find them at http://search.ebay.com/_W0QQsassZn630mlQQfrppZ50QQfsopZ1QQfsooZ1QQrdZ0

But don’t wait. Each item will only be listed for 7 days. Who knows what you’ll find next month.

The call came early this morning. It was Jo, at the radio station.

“I was working on invoices on my Mac,” she told me. “And my mouse just died. Do you have a spare one?”

Jo’s Mac is a Mac IIci. We’re talking a circa 1989 computer. She still uses it every day, with an Apple laser printer that’s equally ancient, to do the radio station’s invoicing.

Yes, that’s right: she’s using an 18-year-old computer daily to manage a radio station’s accounting.

We discussed the mouse’s problem. It was the clicker. It wasn’t clicking anymore. Not bad when you consider that she’s been clicking with it for 18 years.

I think she got her money’s worth.

Oddly enough, she didn’t buy the computer brand new. She used it when she worked at the local newspaper. They’d bought it brand new for their layout folks. As the layout folks got new computers, the old ones were shifted to other employees. Jo worked at the front desk and got this Mac IIci. When she retired, they sold it to her for a nominal price. So this is the computer’s third mission in its life.

I refuse to touch the computer. I figure that it’s lasted so long because no one has messed with it.

There’s an eMac with a G4 processor in the same room — I loaned it to them and installed it to do their WebCam and Internet broadcasting. She won’t touch it other than to periodically restart it when it gets confused and stops broadcasting.

The mouse she needed was an ADB mouse. ADB stands for Apple Desktop Bus. It’s the old interface for Apple computer mice and keyboards before Apple adopted the more universally used USB connections. Apple hasn’t made an ADB mouse for at least 10 years, so it wasn’t likely that she’d find one at Best Buys or Frys or even the Apple Store — all of which are in Phoenix, 40+ minutes away by car.

But Jo called the right person. You see, I’m one of those crazy people who keeps all that old computer stuff. I still own two SE/30s — one of which is in perfect working condition. Those computers use the same mice as Jo’s Mac IIci. So I opened up my big plastic storage box of old computer equipment, dug around for about three minutes, and pulled the mouse she needed out by its tail.

A half hour later, she was at my door, checking the clicker.

“Yes, this one still clicks,” she confirmed. She hugged me, then said quickly, “I don’t usually hug people, but I’m very happy about this.”

I was just happy that she’d come to pick it up and that I didn’t have to drive into town.

The forecast actually called for rain here in Wickenburg. And the storm got ever closer, as you can see in this timelapse, with dark gray clouds and high winds. But, in the end, it past northwest of us.

Dang!

Here’s the timelapse:

Remember, after clicking this image, you may have to wait a few seconds for it to load before it starts playing. Be patient and click only once. It’ll play right in this window. QuickTime is required.

The good news is, the storm also dropped temperatures. At about 3 PM, when I stepped outside, I discovered that it was in the low 80s outside. That’s 20° lower than normal! Yippee! We shut off the air conditioner and opened as many windows as we could. Even slept with the windows open last night!